Peachstate Insurance
Full information about Establishment and insurance agency Peachstate Insurance at 2517 Spring Road Southeast, Smyrna, GA 30080. You may find here reviews, address, phone number, website, work hours and etc.
Contacts
Address:
2517 Spring Road Southeast, Smyrna, GA 30080
Get directions
Phone number:
+1 770-817-3559
Website:
peachstateinsurance.net
Categories:
Establishment Insurance agency
Opening hours
We do not have information about the hours of work of this company.
Foto of Peachstate Insurance
Reviews
- Shay SamuelsOct, 26 2018★ ☆ ☆ ☆ ☆I have had peachstate auto insurance for over 3 years, maybe more at this time. My Broker Andrew was so great!!! I could call at anytime to ask for assistance and get above and beyond my expectation. Recently, I had some trouble with my vehicle and needed to contact my Roadside Assistance. I could not find the number in my phone for some reason so I called Peach State. The person who answered the phone and advised me that I did not have Roadside Assistance. I attempted to explain to her that I have always had it. I told her when I called in Feb 2017 to get information I was told that I did not have it at that time as well, however; when I called my insurance carrier they mentioned I did. I was able to get the roadside assistance at that time. She said "well you don't have it now"! We begin to exchange words and she hung up on me. When I called back for further assistance she gave me the number to Roadside (after saying SHE DID NOT HAVE IT) during my initial call. They then said I don't show active in there system. When I asked for a Manger, this young lady begin to tell me that she WAS the Manager. So let me run this back. Long standing Customer, Faithful to PeachState, Advised you that I have had this issue in the past, OH AND IN Distress and you tell me there is nothing you can do.
I called back today to see if she can contact the insurance company to see what was going on with my policy ( my broker, it thought) and she told me " i gave you the number Saturday, you can call them). She continued to talk over me like she had in the past. Customer Service is EVERYTHING. I told her that I would be looking into changing my policy to another Peach State Auto insurance LOL. Her reply was " Sure, you will have to cancel your policy with us, pay more else where along with a deposit" What service. I have sent many people to this place, and I will NOT do that as long as she is there (Lorena). I don't trust my policy in her hands.
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